A Communications Audit establishes a baseline of services. A Communications Audit reviews contract and terms for your telecommunications. A Telecom Audit is about financial practices and improvement.

Through a telecom audit, your company will benefit from lower monthly expenses, recovery of overpayments to carriers, and a more efficient and effective network.
Refund Systems knows that an opportunity exists to reduce and streamline your telecom expenses. Our communications Audit will provide you cost-effective way to retain internal control over telecom services and associated processes. This includes billing reviews and payment processes.

Our data collection methods are comprehensive and include all of your carrier's agreements, bills, records and other relevant data. This automates the process of the telecom audit and gets you to project savings very quickly.

We have preformed these audits throughout the United States. Savings vary based on each client but we have found no less than a 20% annual savings for many of our clients.

While there is no way of predicting your actual funds to be recovered until about one quarter of service is audited and agreements are reviewed. We do establish estimates in the project that have many times have proven to be an accurate assessment of the recovery opportunity.

Refunds or credits from your telecom providers are usually recovered with credits to existing accounts or direct cash refunds. In almost all cases the provides prefer credit's but many times the savings are significant enough that we recommend a cash refund be requested.

Our reports and findings will also provide you with other options that may better serve your telecom needs in terms of quality and cost. This is truly and roadmap to better overall network and telecom configurations and lower overall costs.
Refunds Systems provides detail comprehensive technical solution backed by extensive experience.

For enterprises with large, complex networks that produce a multitude of invoices from a long list of vendors - the management of the telecom spend becomes a daunting challenge. This is the solution.

Automated Expense Management is offered as either a hosted application, leased or purchased software, or as a complete business process outsourcing (BPO). It begins with the establishment of business rules including rules for contract enforcement and fulfillment, receipt and validation or dispute of monthly invoices and correction of errors, and invoice payment processing and GL and cost center reporting. It includes reconciliation of monthly changes (MAC/D) to invoices. All this is supported with our state-of-the art platform.

Expense Management Automation leverages technology to:


" Maintain contract and invoice payment integrity
" Allocate costs
" Develop the data points for continuing analysis
" Automate invoice validation and payment
" Improve control by driving down responsibility to cost drivers
" Provide the supporting detail for focused procurements

The implementation of telecom expense automation for many of our clients is the perfect follow-up to the permission-based telecom audit. But for others, it's a starting point.

At the end of the day, you will know what you have, why you have it, and how to use it better. Net results are lower telecom costs and increased control over your ever-changing network.

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